About the Webinar
Global Capability Centers (GCCs) have transitioned from transactional delivery hubs to strategic enablers of enterprise transformation. Today, they are critical drivers of digital innovation, operational resilience, and cost competitiveness.
This webinar will cover the key factors for building and scaling a high-performing GCC. We will look at
Strategy
Talent
Governance
Innovation
Participants will gain insights into:
The evolving role of GCCs in the global enterprise operating model
Strategic alignment: ensuring GCC objectives are linked to enterprise priorities
Governance frameworks and operating models that enable scale and agility
Talent and leadership imperatives in a competitive global environment
Innovation and capability-building beyond cost efficiency
Lessons learned from enterprises that have successfully scaled their GCC footprint
Speaker
Karan Kamal
Co-Founder
Karan Kamal is a transformation advisor with extensive experience in helping CXOs and boards of global enterprises architect and execute large-scale transformation agendas. He has worked across industries such as automotive, aerospace, manufacturing and energy. This gives him a strong cross-sector perspective on the GCC model.
At FutureFactor360, he works with leaders to align digital strategy, governance, talent, and execution frameworks, ensuring enterprises extract maximum value from their global operations. His unique blend of strategy and execution experience makes him ideally positioned to discuss how GCCs can evolve into true centers of innovation and enterprise impact.
CXOs and Business Leaders evaluating or expanding GCC operations
Transformation and Strategy Leaders driving global delivery models
HR and Operations Leaders focused on talent, and scalability
Enterprise executives seeking to enhance GCC-driven value creation
Why Attend?
Gain a strategic perspective on the evolving GCC landscape
Understand the frameworks and practices that enable successful scaling
Learn from real-world enterprise examples of GCC-led transformation
Acquire actionable insights to inform your GCC roadmap

Event Details
11:00 – 11:05 AM
5–8 minutes
11:05 – 11:40 AM
30–35 minutes
11:40 – 11:55 AM
Audience Q&A
10–15 minutes
11:55 – 12:00 PM
Closing Remarks
5 minutes